Contact Us

bibabokaโ„ข customer care

Contact Us

Our customer support team is here to help with product questions, orders, shipping information and after-sales assistance.

We are here whenever you need support.

Whether you need help choosing water equipment, checking an order, tracking delivery or understanding our policies, the bibabokaโ„ข support team is ready to assist.

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Email Support

service@bibaboka.com

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Phone Support

+86 157 9497 4866

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Service Hours

8:00 AMโ€“6:00 PM China Standard Time (UTC+8)

Customer Assistance

Please contact us for questions regarding product details, order status, payment, shipping, returns, refunds or any other store-related requests.

When contacting us about an existing order, please provide your order number and checkout email address whenever possible.

Before Sending A Request

Our team recommends checking your order confirmation email first, as it contains important information about your purchase.

For return or exchange requests, please contact our support team before sending any products back.

COMPANY INFORMATION

bibabokaโ„ข Business Details

Brand Name: bibabokaโ„ข

Company Name: Sichuan Zhikeyu Intelligent Technology Co., Ltd.

Legal Representative: Deng Duan

Address: Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone

Unified Social Credit Code: 91510100MAEF6X6X7L

Email: service@bibaboka.com

Customer Support Phone: +86 157 9497 4866

Customer Service Hours: 8:00 AMโ€“6:00 PM China Standard Time (UTC+8)

Need Help With Your Water Adventure?

Contact bibabokaโ„ข customer support and we will assist you as soon as possible.

CONTACT SUPPORT